desk.fmStart Your Team

Setting up a new team

Before you pick a chat app or a project tracker, start here.

Most teams set up tools in the same order: chat first, then a project tracker, then a calendar. Awareness, the simple sense of who’s around and what has their attention, usually isn’t chosen at all. It gets assumed, until a distributed team finds out it isn’t there.

Every other tool assumes awareness already exists.

Chat tools assume you know who’s likely to reply. Project trackers assume you know who’s actually working today. Calendars assume you know who’s free outside of booked meetings. None of them are built to answer that underlying question, and most teams don’t notice the gap until they’re already spread across time zones.

What changes when awareness comes first.

Faster onboarding

New hires feel the team sooner

A live board gives a new teammate a sense of the team before they’ve learned every channel and doc.

Fewer interruptions

People check before they ping

Knowing who’s available reduces the “quick question” messages sent at the wrong moment.

Less setup debt

Nothing to configure later

desk.fm works from the first day, without workflows or permissions to design in advance.

It doesn’t replace what comes next.

desk.fm isn’t meant to be the only tool a team ever needs. It’s meant to be the first one, the layer that makes every tool you add after it easier to use, because the team already has a shared sense of who’s around.

Start with awareness.

Set up a live board before you set up anything else.

Start Your Team